FAQs

Patriot Print Fulfillment is a high volume and wholesale print producer in Arlington, TX. We print wide format signs, banners, graphics, labels and packaging for trade partners, and we ship nationwide every day. We can handle more than 1,000 4x8 sheets and 10 rolls a day.

106 A.E. Petsche Ct, Suite 120, Arlington, TX 76012. You are welcome to visit to talk about your project in person.

• White ink printing on acrylic and black ultraboard.
• Flexo and digital label presses under one roof. Short runs through millions of labels.
• A 10 ft x 10 ft conveyor cutting table. It cuts full 10 ft rolls straight off our 3.2 m printer, and two sheets at a time, for grand format banners and boxes.
• Same Day production on many products, with a 10:00 AM CT cutoff.
• Free blind shipping, with no Patriot branding, invoices or pricing in the box.

Wide format printing, labels and packaging, plus sourcing, kitting and fulfillment. All of our standard products are on this website.

• Two Digitech UV flatbed printers
• Canon Colorado M5W Pro with white ink
• Vanguard 3.2 m roll-to-roll printer
• HP Latex L365 and HP R1000 Plus
• Mark Andy Digital Pro Plus and Mark Andy flexo label presses
• Cutworx Apex M 10 ft x 10 ft conveyor cutting table and two Colex 5 ft x 10 ft cutting tables
• Summa contour cutter and a 150W CO2 laser
• Kala laminator, Leister Hemtek heat welder and grommet press
• Two shrink wrap machines

Some products have a minimum price. Above the minimum, the price follows the price calculator on the product page.

Yes, on acrylic and on black materials such as black ultraboard.

Yes. Production time starts after you approve the final file. Design and file-fix work cannot be rushed.

No. Transit times at checkout are carrier estimates. Weather, holidays and carrier delays are outside our control. If your order is late in transit, contact the carrier for the latest status, and we will help where we can.

Production time + ship day + carrier transit = delivery date

Example: you choose 24 Hour production, and we confirm your order at 9:00 AM CT on Monday. It is ready at 9:00 AM Tuesday and ships Tuesday. FedEx Ground to a 3 day zone delivers Friday.

You choose your production time on the product page. Not every option is available on every product, and the price for each option shows on the product page.

• Same Day: ready the same business day if confirmed by 10:00 AM CT. After 10:00 AM CT, ready by 11:00 AM the next business day. Example: confirmed 9 AM Monday, ready by 4 PM Monday.
• 24 Hour: ready about 24 business hours after confirmation. Example: confirmed 9 AM Monday, ready 9 AM Tuesday. Confirmed 3 PM Friday, ready 3 PM Monday.
• 48 Hour: our standard for jobs that need routing or other hand finishing. Example: confirmed 9 AM Monday, ready 9 AM Wednesday.
• 72 Hour: best for complex projects. Example: confirmed 9 AM Monday, ready 9 AM Thursday.
• Variable Lead: only on materials that are low in stock or special order. We will give you a ready date.

Large quantities may need more time. We will tell you before we start if they do.

The Same Day cutoff is 10:00 AM Central Time, Monday through Friday. Your order must be paid, have print-ready artwork and have an approved proof (if it has one) by 10:00 AM CT to be ready the same day.

Shipping time is the time the carrier needs to deliver your order after it leaves our shop. It starts on the ship day, not the day you order.

Orders ready by 4:00 PM CT ship the same business day. We email you a tracking number when your order ships.

Production time is the time we need to print, finish and pack your order. It does not include shipping.

Production time starts when we confirm your order. We confirm it when:

• Your order is placed and paid.
• Your print-ready artwork is uploaded.
• Your proof is approved (if your order has a proof).

Orders placed after business hours count as 9:00 AM the next business day. Business days are Monday through Friday. Weekends and major holidays do not count.

Yes. Choose a faster production option on the product page, and a faster shipping service at checkout. Both cost more. If your date is firm, call us before you order.

• Routed and cut items are cut to exact size.
• Banners can vary slightly because of hemming.
• ACM can be up to 1/8" short because of routing and the material.

Lamination is available on vinyl products only: adhesive vinyl graphics, stickers and decals. Choose gloss or matte from the dropdown on the product page. Banners, posters and rigid signs are not laminated.

Contact us with your specs. The website shows the products we run every day, but we can often make items that are not listed. We will send you a quote.

Some products come in standard sizes to make ordering faster. For a custom size, enter your dimensions. Most products let you switch between feet and inches.

If a product has more than one thickness, choose it from the dropdown menu. If not, the thickness is stated in the product description.

If a product has more than one material, choose it from the dropdown menu. If a product has one material, it is already selected, or it is named in the product name or description.

Use the search bar, or browse the navigation menu and the product categories.

Contact us right away. We can usually make changes before your order enters prepress. After production starts, a change can add a fee, and you may pay for material already used.

You can cancel an item from your account until it goes into production. Each item on an order is cancelled on its own. After an item starts production, it cannot be cancelled.

After you choose your options, upload your artwork. Follow the guidelines next to the upload form, and see our Artwork Requirements FAQs.

Orders with missing or unacceptable artwork are put on hold, which delays production.

• Preferred profiles: sRGB or US Web Coated (SWOP) v2.
• If your file has an ICC profile, keep it in the file. We use it.
• Files with no color profile are printed as US Web Coated (SWOP) v2.

• Convert all fonts to outlines in PDF and vector files.
• Avoid very small or very thin fonts. They may not print clearly.

Rasterize complex graphics and transparency effects before you send the file. Keep the highest resolution you can.

Pantone colors print from the Onyx Pantone library. We match as close as our process allows. We do not match other color systems exactly, such as Matthews or Sherwin-Williams paint colors. True color matching and color matching charts are available on request, at added cost.

Your screen makes color with light, and we print with ink on real material, so printed color will not exactly match your monitor.

We look at every file for size and obvious problems, and we will contact you about an obvious error when we see one. We are not responsible for spelling, information or design errors in your file. Reprints for these errors are at your expense.

Yes. We can fix files, make cut lines, resize art and do simple layouts. Design work is billed at $60 per hour, in half-hour increments. Design work cannot be rushed. Production time starts after you approve the final file.

Templates are available for the listed sizes. Contact us for a size that is not listed, and we will send it if we have it.

• We accept PDF, JPEG and TIFF.
• PDF is required for cut lines, kiss cuts, creases and white ink.
• Word, PowerPoint, Publisher and Canva share links are not accepted. Export a PDF instead.

The upload limit is 150 MB. For a larger file, contact us and we will send instructions to send it by WeTransfer or Dropbox.

• 100 to 300 ppi at full size.
• Very large banners can go as low as 60 ppi.

Enlarging a low resolution image does not add detail. Start from the original, larger image.

• Build your file at the full finished size, at the same ratio as the product you ordered.
• Do not add crop marks or registration marks. They can change the art size and print on your product.
• Do not rotate the PDF page. Build the page in the orientation you want.

When a PDF has no cut line, we trim to the PDF art box. A wrong art box means a wrong crop.

Bleed is color that extends past the finished edge or past the cut line, so no white edge shows after cutting. It depends on your file:

• Flat image (JPEG, TIFF, or a PDF with only an image and no cut line): no bleed. This is a requirement. Make the image the exact finished size. We print the whole image, so any bleed prints on your product.
• PDF with a cut line: bleed is very highly recommended. Extend the color at least 0.125 in past the cut line. 0.25 in is fine too.
• Double sided PDF: bleed is highly recommended on both sides.
• PDF for a rectangle or a banner: bleed is not required, but it is recommended, with the bleed box set correctly.

Reprints caused by bleed in a flat image are at your expense.

• On the product page, choose Same as Front or upload a separate back file.
• Name the files clearly, for example JobName_FRONT.pdf and JobName_BACK.pdf.
• Build both sides at the same full size and the same orientation.
• Build the back reading correctly. Do not mirror it. We handle the flip in production.
• Send PDFs with proper bleed on both sides. This is highly recommended.
• For shaped signs, put the CutContour line on the front file only.
• For banners, keep important art away from the hem and grommet area on both sides.

White ink is available on acrylic and on black materials. Choose one of three options on the product page:

• Flood white: a full layer of white under the whole print. No setup needed in your file.
• Spot white: white only where you want it. Make a spot color named exactly Spot1, fill those areas with Spot1, and set them to overprint.
• No white: the print goes straight onto the material.

Send white ink files as PDF only.

A cut line is a vector line in your PDF that tells our cutter where to cut. You need one for any custom shape. Without a cut line, we cut a rectangle at the art box size.

• Cut contour (cuts all the way through): spot color CutContour, 100% Magenta (0, 100, 0, 0).
• Kiss cut (cuts the vinyl, not the backing): spot color Kiss, 100% Yellow (0, 0, 100, 0).
• Crease (makes a fold line): spot color Crease, 100% Cyan (100, 0, 0, 0).

Setup in Adobe Illustrator:

1. Make a new layer named CutContour.
2. On that layer, draw the cut line with the Pen tool or a Shape tool.
3. In the Swatches panel, click New Swatch.
4. Name the swatch CutContour. Set Color Type to Spot Color.
5. Set the color to 100% Magenta.
6. Apply the swatch to the stroke of the path. Set the fill to None.
7. Save as PDF with layers and spot colors kept.

For a kiss cut or a crease, do the same steps with the layer name and spot color above. CorelDRAW works the same way.

Rules:

• Spell each spot color name exactly as shown. Capital letters count.
• The line must be vector, one continuous path, with no breaks and no stacked duplicates.
• Stroke only, no fill. Each line type on its own layer.
• Extend your color past the cut line (bleed) so no white edge shows.
• Avoid very small inside corners, thin points and tiny holes. They can tear or lift.

• Set the trim box and the art box to the finished size.
• Set the bleed box to the finished size plus the bleed on every side. Use at least 0.125 in of bleed. 0.25 in is fine too.
• In Illustrator or InDesign, set the bleed in the document setup, then export the PDF with "Use Document Bleed Settings" on.

When an item is too big for FedEx or UPS parcel service. It then ships by LTL freight on a pallet. Common examples:

• Full 4 ft x 8 ft rigid panels (ACM, PVC and similar sheets).
• Any package longer than 108 inches, or with length plus girth over 165 inches.
• Large, heavy quantities of rigid signs.

Freight is slower than ground parcel and has no guaranteed delivery date.

1. Count the pallets and look at them before you sign.
2. Write any damage on the delivery receipt before you sign it.
3. Take photos.
4. Contact us the same day.

If the receipt is signed with no damage noted, the carrier will usually deny the claim.

Report any damage or loss to us within 3 business days of delivery, with photos of the box and the product. Keep the packaging. We will work with you and the carrier to replace the damaged items.

We pack every order with sturdy, protective materials that suit the size and type of product.

Freight is quoted per order, and it costs much more than parcel. We will contact you with a quote and options before we ship, such as local pickup, smaller panels that ship by parcel, or a banner in place of a rigid panel.

These fees can apply. Tell us about them when you order:

• Residential delivery.
• Liftgate service (needed when there is no loading dock).
• Delivery appointment or call-ahead.
• Limited-access locations (schools, churches, job sites, storage units).

A fee that the carrier adds at delivery is billed to you.

Shipping is calculated at checkout from the size and weight of the packed order, the destination, and the carrier. UPS and FedEx rate packages differently, so one is cheaper for some orders and the other for other orders. You see the options and choose the one you want at checkout.

We ship inside the United States. Contact us about international shipping.

Yes, at no extra charge. We never put Patriot branding, invoices or pricing on or in your shipment. Select blind shipping at checkout so the label shows the return address you choose. If you do not select it, the label shows our Arlington, TX address.

Yes. We email you a tracking number when your order ships. Use it on the carrier's website.

Yes. Split your order into more than one shipment on the checkout screen.

Yes. Choose local pickup at checkout. Pickup is at 106 A.E. Petsche Ct, Suite 120, Arlington, TX 76012. Pickup orders use the same production schedule as shipped orders, and we email you when your order is ready.

Pickup hours: Monday to Thursday 8:00 AM to 5:00 PM, Friday 8:00 AM to 4:30 PM.

Contact us as soon as possible. If the order has not shipped, we can change the address. Carrier fees to reroute a package that already shipped are billed to you.

Follow the material maker's data sheet. We can send it on request, and we are happy to answer install questions.

Follow the care instructions in the material maker's data sheet. We can send it on request.

Contact us with your specs. We will send a quote and talk through the project details.

We print for trade partners, so we generally cannot share finished projects. If you let us post your project, with or without your name, we may share it on our social media accounts, linked in the website footer.

Report any damage, loss or defect within 3 business days of delivery. Send your order number and photos. If we made the mistake, we will reprint or refund it. We do not reprint for free when the problem is in the file you supplied (spelling, low resolution, bleed in a flat image, marks, wrong size, or content you approved on the proof).

Keep the product and the packaging until the issue is settled. We may ask for the product back.

• As reward points, with no fee. Use them on a future order.
• To your credit card, less a 3.5% processing fee.

Refunds for quality issues after shipping or pickup have no processing fee. See our Terms & Conditions for the full policy.

Trade partners and resellers only. We verify every account.

Sign up with the registration form under the Login button. We verify your account. When we approve it, you get full access.

No. Every customer is a verified trade partner, and our website prices are trade prices.